Cross-System Collaboration

At the heart of the i2i Center for Integrative Health is a mission to foster stronger collaboration amongst health and human service agencies.  i2i Center is grounded in a belief that whole person care is not just coordination of physical, behavioral health and I-DD treatment services, but also strong collaboration with human services agencies such as social services, public health, public safety, education as well as a connection with each individual’s natural supports.  The vision for the Medicaid system is a catalyst for stronger cross-system collaboration and focus on individuals who are not qualified for Medicaid and uninsured is equally important. The i2i Center staff builds on many years of experience in behavioral health and I-DD services to know how important family, friends, community and each agency that touches an individual’s life is to that person achieving good outcomes in his or her treatment and helping that person to be productive and independent.

i2i Center brings together stakeholders with different perspectives to ONE NEUTRAL TABLE to develop common goals, to better understand each other’s roles and requirements in serving a specific population, pooling resources and developing recommendations that each stakeholder and i2i Center staff can take forward to effect the legislative process, policy development and implementation and local processes.

Priorities:

• Strengthening the communication, processes and cultures of local public agencies to achieve better outcomes for individuals.
• Promoting the all-inclusive concept that whole person care goes beyond treatment services to also engage human services and natural supports.
• Bringing all stakeholders together with a balanced consideration of perspectives from the varied systems that touch a consumers life to ensure the recommendations and products incorporate the priorities and needs of each perspective.
• Cultivating better understanding across health and human service systems of the organizational structures and requirements through education.

Our Goal is to Engage with:

• Local public agencies such as departments of social services, public safety, public health and education;
• Consumers whose lives are touched by multiple agencies as well as their family members;
• Statewide entities that work with local public agencies;
• Prospective and current Medicaid plan managers, both public and private;
• NC DHHS