North Carolina COVID 19 Resources

State Policies

May 21 – Governor Roy Cooper has announced Phase II of the current state restrictions due to COVID-19. Phase II will allow specified businesses to begin operations with restrictions. Below are the details:

Phase 2 Resources

Interim Guidance for:

NC DHHS also unveiled an updated COVID-19 Dashboard. The interactive dashboard provides an overview on the metrics and capacities that the state is following to inform decisions to responsibly ease measures that slow the spread of the virus.

EVERY MONDAY – Joint DMHDDSAS and DHB (NC Medicaid) COVID-19 Update Call For BH/IDD Consumers, Family Members and Community Stakeholders, 2:00 p.m. Call Toll-Free: 844-291-5495, Access Code: 1279313

NCDHHS Updates Guidance on Who Should be Tested for COVID-19

Civil Rights, HIPAA, and the Coronavirus Disease 2019 (COVID-19)” released in March by U.S. Department of Health and Human Services Office of Civil Rights (OCR). The objective by OCR is to ensure that entities covered by civil rights authorities keep in mind their obligations under laws and regulations that prohibit discrimination on the basis of race, color, national origin, disability, age, sex, and exercise of conscience and religion in HHS-funded programs.

SPECIAL BULLETIN COVID-19 #83: Title II Americans with Disabilities Act (ADA) and Section 504 Rehabilitation Act (RA) Protections during the COVID-19 Pandemic

i2i signs letter to support Allowing Direct Support Professionals To Accompany People with Intellectual/Developmental Disabilities into a Hospital or Acute Care Setting

May 1st SPECIAL BULLETIN COVID-19 #76: Telehealth and Virtual Patient Communications Clinical Policy Modifications – Behavioral Health Service Flexibilities – (b)(3) Services

April 30th SPECIAL BULLETIN COVID-19 #75: Telehealth and Virtual Patient Communications Clinical Policy Modifications – Behavioral Health Service Flexibilities – Innovations and TBI Waivers Appendix K and Developmental Disability State Funded Benefit Plans

A list of affected Medicaid billing codes, direction about managing copays already collected, and other important information is included in SPECIAL BULLETIN COVID-19 #62: Clinical Policy Modifications – Suspending Copays on COVID-19-related Services.

NC Medicaid is directing increased financial assistance to NC Skilled Nursing Facilities (SNF) and Adult Care Homes (ACH) to support addressing the increased costs of caring for COVID positive (COVID+) residents in a congregate care setting. This targeted assistance is retroactive to April 1, 2020. See SPECIAL BULLETIN # 68

NC Medicaid Receives Federal Approval for Expanded Flexibilities for Home and Community Based Services

NC DHHS Received $2 million from SAMHSA for behavioral health support during COVID-19 crisis

Governor Roy Cooper announced that North Carolina has received approval from FEMA to provide housing alternatives, such as hotels, motels, and dormitories, for North Carolinians with unstable housing who may need to quarantine in response to or are at high-risk for severe illness from COVID-19. Learn more

Governor Cooper signed Executive Order 130 to provide more access to health care beds, expands the pool of health care workers and orders essential childcare services for workers responding to COVID-19. Link to the full order here and a summary can be found here.

The NC House Select Committee on COVID-19, Health Care Work Group, discussed the following tentative timeline to develop recommended budget and legislative changes needed to address COVID-19:  Tuesday, April 14th, discussions possibly related to MH/IDD/SUD; Thursday, April 16th, working session to develop their recommendations; Thursday, April 23rd, review draft bills; Tuesday, April 28th, session begins

TO GIVE YOUR INPUT, USE THEIR COMMENT PORTAL or contact your House members directly.

NC DHHS COVID-19 Webpage

i2i Article – COVID-19 Waivers and Flexibilities of Federal Regulations Free Up North Carolina to Respond Effectively 

NC DHHS Letter to CMS Requesting Flexibility to meet COVID-19 Needs

COVID-19 Special Medicaid Bulletins

NC DHHS Special COVID-19 Medicaid Bulletin on Telehealth Clinical Policy Modificiations

NC DHHS Provider Resource Page

Federal Policies

Workers in office buildings may be at risk for exposure to the virus that causes coronavirus disease 2019 (COVID-19). Office building employers, building owners and managers, and building operations specialists can take steps to create a safe and healthy workplace and protect workers and clients. Create a COVID-19 workplace health and safety plan.

Interim Infection Prevention and Control Recommendations for Patients with Suspected or Confirmed Coronavirus Disease 2019 (COVID-19) in Healthcare Settings released in April, providing U.S. Centers for Disease Control (CDC) guidance regarding allowing visitors who are essential for the patient’s physical or emotional well-being and care.

April 30, 2020 CMS Press Release on Second Round of Sweeping Changes to Support U.S. Healthcare System During COVID-19 Pandemic

HHS Launched a Telehealth Website to Expand Health Care Access

Trump Administration Releases COVID-19 Telehealth Toolkit to Accelerate State Use of Telehealth in Medicaid and CHIP

CMS invites you to a Special Open Door Forum: CMS Hospital Without Walls during the COVID-19 Public Health Emergency.  This call will begin promptly at 1:30 PM ET on Thursday, April 9. 1:30 – 2:30 P.M. EST

Dial-in Information – 1-888-455-1397, Participant passcode: 3535324

CMS COVID 19 Emergency Declaration Health Care Providers Fact Sheet

US Department of Labor COVID-19 Information

US Occupational Safety and Health Administration

OSHA Guidance on Preparing Workplaces for COVID-19

State Resources

The North Carolina Department of Health and Human Services is using radio and video messages to reach historically marginalized populations to share important messages about reducing risks for COVID-19.

NC DHHS and Governor Cooper makes it easier for 800,000 families to access food during pandemic.

NC DHHS flyer and video for beneficiaries on benefits of using telehealth during COVID-19

NC DHHS Letter to Medicaid recipients on COVID-19 with information and resources.

Submit behavioral health/I-DD related questions and requests for information to:

North Carolina Emergency Management Guidance on considerations of people with disabilities and other access and functional needs for COVID-19

NC DHHS Patient Guidance – What to do If You Feel Sick

Texting Tools to Access Food for Children

NCDHHS has two new mental health resources to support North Carolinians throughout the COVID-19 crisis: Hope4NC Helpline (1-855-587-3463) and the Hope4Healers Helpline (919-226-2002). Learn more about these resources.

NC 2-1-1 by United Way of North Carolina is now available for people to call for assistance related to the COVID-19 coronavirus. NC 211 is a free statewide United Way-funded hotline that gives callers access to resources, such as food, financial assistance, and other basic needs. This confidential service is available in many languages. Dial 2-1-1 or TTY (888) 892-1162 for help. You can also search for information online at look under need help.

COVID-19 text information and updates are available. To sign up, text COVIDNC to 898211.

Message from Deputy Secretary for Behavioral Health & I-DD Kody Kinsley to Stakeholders as follow up to conference call 3/23.

NC COVID-19 Non-Emergency Questions – CALL 211 or TEXT COVIDNC to 898211

Promise Resource Network has a Warm-Line for anyone experiencing emotional distress, isolation, sadness or just wants to talk. CALL 833 390-7728 24/7 – We. Hear. You.

NC Council on Developmental Disabilities Resources

Tips for Planning a Rapid Emergency COVID-19 (Coronavirus) Response for People with Disabilities

NC Child Care Resources for Care Givers

Financial Resources

Stimulus Check Tips for Parents (Including Parents of Adults with Disabilities)(by self-advocates who choose identity first language)

SAMHSA Announces Emergency Grants To Address Mental & Addiction Disorders During COVID-19

SAMHSA Released $110 Million to Provide Americans with Substance Use Treatment and Mental Health Services During COVID-19

FCC Adopts $200 Million COVID-19 Telehealth Program

National Council Requests Emergency Funding Of $38.5 Billion For Behavioral Health Provider Organizations

Coronavirus Emergency Loan Small Business Guide and Check List from the Chamber of Commerce (shared by Stancil & Company)

SBA Relief Program/Loans Information

Otsuka America Pharmaceutical, Inc., has announced the extension of their patient support program to provide “no-cost” access to its branded portfolio of medicines for eligible patients in the U.S. who have lost a job or health insurance coverage due to the COVID-19 (coronavirus) pandemic.

FCC COVID-19 Telehealth Program.  The Federal Communications Commission (FCC) approved an Order to create a $200 million telehealth program to support healthcare, behavioral and substance abuse providers responding to the ongoing coronavirus pandemic, using funds appropriated as part of the CARES Act.  The COVID-19 Telehealth Program will help providers purchase telecommunications, broadband connectivity, and devices necessary for providing telehealth services.  Applications from will be accepted and processed on a rolling basis as soon as application forms are published in the Federal Register.  Details on information that applications must include are on page 14 of the Order. ><

NC Council on Developmental Disabilities Investing $75,000 in one time COVID-19 Mini Relief Fund Grants

Federal Resources Corona Virus Webpage

Centers for Medicare and Medicaid Services

SAMHSA Corona Virus page

Centers for Disease Control and Prevention

World Health Organization

Training Resources

National Center for State Courts, the American Bar Association Commission on Law and Aging, and the National Guardianship Association:  Frequently Asked Questions by Guardians about the COVID-19 Pandemic

The North Carolina Council on Developmental Disabilities and Family Support Network of WNC Mission Children’s Hospital is hosting two webinars [] on issues that are affecting people with intellectual and other developmental disabilities (I/DD) and how the COVID-19 crisis impacts them. The webinars are open to self-advocates, families, caregivers and other stakeholders. 

PsycHub has a new FREE Learning Hub on Telemental Health ! that includes an engaging course for mental health providers which gives pertinent info to take your practice online. It also includes one-year free access to a series of companion videos to send to clients helping them transition to online sessions.

SAMHSA Mental Health Technology Transfer Center Network Upcoming COVID-19 Webinars

Health and Wellness Resources

Psych Hub has created a COVID-19 Mental Health Resource Hub – a free digital hub to help individuals and providers address their mental health needs during the COVID-19 pandemic.

Autism Society COVID-19 Resources

Kaiser Family Foundation State by State Data on COVID-19

Social and Emotional Learning COVID-19 Resources for Caregivers, Educators and Policymakers

SAMHSA Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.

SAMHSA “Taking Care of Your Behavioral Health”

Senior Guide to Mental Health during COVID-19 Crisis

Resources for Families During the Extended School Break:

How Cornona Virus is Impacting People with Disabilities

Mental Health Expert Offers Tips for COVID 19 Anxiety

Coronavirus: The psychological effects of being quarantined